TERMS & CONDITIONS

1. GENEREL INFORMATION

This website, www.legowear.com is handled by LEGO Wear by KABOOKI, Rønnevej 1, 7400 Herning, Denmark. Comp. reg. no. 3823 5311. Tel. +45 9627 5520, email: support@legowear.com. If you have problems with the website please contact Customer Service at:

Email: support@legowear.com
Tel: +45 9627 5520
Postal address: LEGO Wear by KABOOKI, Rønnevej 1, 7400 Herning, Denmark

If there are parts of the Terms and conditions that you do not understand we suggest that you contact Customer Service before shopping on this website.

2. IMPORTANT NOTICE

Read the Terms and Conditions carefully before your order goods from www.legowear.com. These terms and conditions (the "Terms and Conditions") apply when you order or buy goods on the Website. The Terms and Conditions may be updated from time to time (for example to reflect changes in technology, our business model, our system capacity or in relevant laws and regulations), and we therefore ask you to accept the Terms and Conditions every time you shop with us. If you do not accept these Terms and Conditions, you cannot order or purchase goods from the Website.

You have the right to withdraw from this contract without giving any reason within 14 days after the date on which you or a third party other than the carrier and indicated by you acquires physical possession of the goods. Read more under "Right of of withdrawal".

The rules on lack of conformity in the Danish Sale of Goods Act apply to your purchase, which means that you have certain statutory warranties for the goods' conformity with the contract. Read more under "Non-conforming goods and incorrect goods".

Ordering

The online shop is open 24 hours a day, but may be closed due to maintenance services. An order placed on a Danish public holiday or during the weekend will be processed on the following business day. You must be at least 18 years old to purchase goods on the Website and possess a valid credit card that is accepted by us We can only process your order if the delivery address is a residential address or a business address in one of the countries listed in the "Delivery" list below. Among other things, we reserve the right to cancel the contract of purchase in one of the following situations, without being liable for compensation or other costs:

- Your payment details are incorrect or cannot be verified
- Your order is placed with the purpose of committing fraud etc. or placed in connection with a criminal offense or other unlawful activities
- There is an inadvertent error on the Website, such as a payment error or the like
- We have reasons to believe that you are under the age of 18

Contracts can only be concluded on the Website or by phone to our Customer Service. We do not process orders made in emails, letters or faxes.

At what point in the ordering process are you bound by your order?

Before submitting the order you have the option of changing the information that you have provided, including delivery and billing information or payment information. Furthermore, you have the option of making changes to your order or to remove goods from your shopping basket.

When you click "Order and pay" and the receipt appears on your screen, you are bound by the contract of purchase. Please read more under "Right of withdrawal". Please contact our Customer Service if you made a mistake while placing your order - they are ready to help you.

You will receive an email confirming your order. After the conclusion of the contract, the provisions on withdrawal apply, see below.

Language of the Contract

This Contract may only be concluded in English.

Access to the Contract

You will receive a confirmation of the content of the contract and a copy of these Terms and Conditions via email. We store concluded contracts, including the order confirmation, for a certain amount of time, and we recommend that you save these documents as well.

Measures against fraud

In order to protect you and our other customers against fraud and maintain a high level of security for online purchases, we may carry out verification checks. The verification check may comprise the data that you send when ordering, including your address and payment information.

3. MEANS OF PAYMENT

We accept the following means of payment:

  • Mastercard
  • Visa
  • VISA Electron
  • American Express
  • CVV (Credit Card Verification Number)

    If you pay by credit card, you will be asked to enter the card's security code. You will find the three-digit security code on the back of your credit card, usually on the right side of the credit card's back. The security code is necessary for the payment to be processed and for maintaining a high level of security. There may also be other similar safeguards.

    Payment procedure

    Once your goods leave our warehouse to be delivered, your payment will be drawn on the selected payment service.

    4. PRICES AND DELIVERY

    All the listed prices for goods, delivery costs and other costs include taxes and value-added
    taxes. Costs relating to delivery, freight or postage may vary and are added to each order.

    Holland and Belgium:
    Delivery cost EUR 7, delivery to your home address.

    Ireland, France, Portugal, Italy and Spain:
    Delivery cost EUR 12, delivery to your home address.

    England:
    Delivery cost GBP 10, delivery to your home address.

    Finland:
    Delivery cost EUR 12, you collect the package at the delivery spot you choose.

    Currency

    The prices on the Website are shown in the currency applicable in your country. Your delivery address determines the applicable currency. Please note that a change of country of delivery may influence the price and delivery costs.

    You can pay in the following currencies:

    Holland EUR
    Belgium EUR
    Ireland EUR
    France EUR
    Portugal EUR
    Italy EUR
    Spain EUR
    England GBP
    Finland EUR

    DELIVERY

    We deliver to:

    Belgium
    England
    Finland
    France
    Holland
    Ireland
    Italy
    Portugal
    Spain

    Delivery Terms

    Goods will be delivered to the delivery address specified in the order. We only deliver to residential and business addresses. Your goods will be delivered Monday to Friday. The time of delivery depends on the country in which the delivery takes place and the carrier used.

    The goods must be signed for upon receipt. It does not necessarily need to be signed by you. People at the delivery address may sign for the receipt with binding effect on you.

    Our carrier will make at least two delivery attempts. At each delivery attempt, the carrier will leave a receipt which informs you about the details of the next delivery attempt and the possibility or a self-pickup. The carrier will usually keep the goods for up to 7 days before returning them to us as undelivered.
    Please note that our carrier can also deliver the goods to your neighbour, if you have given your consent to this and if the circumstances allow it.

    Please note that the risk of loss of or damage to the goods passes to you after delivery. If the package appears to be damaged you should refuse to receive the goods. If you wish to complain about any lack of conformity, you are required to give notice to us. Please read more under "Non-conforming goods and incorrect goods".

    5. RIGHT OF WITHDRAWAL

    You have the right to withdraw from this contract without giving any reason within 14 days. The withdrawal period will expire 14 days after the date on which you or a third party other than the carrier and indicated by you acquires physical possession of the goods.

    To exercise the right of withdrawal, you must inform us (see contact information below), about your decision to withdraw from the contract by an unequivocal statement (e.g. by email). You can use the standard withdrawal form, but it is not mandatory.

    The withdrawal deadline is met if you send your notice of withdrawal before the withdrawal period has expired.

    Effects of withdrawal

    If you withdraw from this contract, we shall re-imburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payments as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

    We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, which-ever is the earliest.

    The return shipping costs will be borne by you. When returning products we kindly ask you to fill in the enclosed return slip. Please provide the following info: your name and invoice number. If you don’t have the return slip, you may print it from here. Return of goods

    You must send back the goods or hand them over to us without undue delay and in any event no later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. We recommend that you save the post office receipt as proof of your delivery of the package to the post office/carrier.

    You are only liable for any diminished value of the goods resulting from the handling of the goods other than what is necessary to establish the nature, characteristics and functioning of the goods.

    6. NON-CONFORMING GOODS AND INCORRECT GOODS

    If your goods are non-conforming or we have delivered the incorrect goods, please contact our Customer Service. If you notice the non-conformity or incorrect goods at the time of delivery, you should refuse to receive the goods.

    In case of non-conforming goods or incorrect goods, you can choose between the following options:

    - Return the goods and receive a refund of the purchase price and all delivery costs when our Customer Service has processed the returned goods,
    - Return the goods and order similar goods when our Customer Service has processed the returned goods, provided we can supply an equivalent

    When contacting Customer Service, you will be asked to provide the order number, possibly the goods/item number, and to describe what is wrong with the goods etc.

    Right to complain

    In case you wish to complain about goods purchased from us, please contact our Customer Service. You can contact our Customer Service by telephone, email or ordinary mail. You can find our contact information under "General information" above.

    You may also use the European Commission online complaints register when submitting your complaint. This is particularly relevant if you are a consumer residing in another EU country. You may submit the complaint by using the following link: Link When submitting the complaint, you must state our email address support@legowear.com.

    7. OTHER MATTERS

    Updating the website

    We do our best to update the Website and to ensure that prices, offers, descriptions and other information concerning the goods are correct. Typographical errors and errors in prices, offers, descriptions and other information concerning the goods may occur, and sometimes we discover that the prices on goods are incorrect.

    Force Majeure

    We are not responsible for delays or failure to meet our obligations in relation to the Terms, if the delay or the non-compliance is due to events beyond our control.

    The completeness of the contract

    These Terms and Conditions constitute the complete terms of the contract between us.

    Assignment

    We are entitled to assign our rights and obligations under the contract with you to third parties. The standard of the service you receive will not be impaired by the assignment. We will notify you of such possible assignment. By accepting these conditions you consent to any such future assignment. At the same time, you agree that from the time when we have given you notification of the assignment, your rights may be claimed only against the third party in question.

    Privacy Policy

    We treat your personal data confidentially. Please read our Personal data policy that explains how we use the personal data that you provide in connection with the ordering procedure, and your use of the Website in general.

    Choice of law and jurisdiction

    Any contracts concluded between us using these Terms and Conditions are governed by Danish law. Any dispute which may arise in connection with our contract, including its existence or validity, must be brought before a competent court in Denmark. As a consumer you may bring proceedings against us in the courts for the place where you are domiciled or.

    Withdrawal form

    Attached file:
    Return & withdrawal form (152 kB)

    LEGO Wear by KABOOKI, Rønnevej 1, 7400 Herning, Denmark, Phone + 45 9721 6466 / email support@legowear.com